Worksuite SaaS
Annual Maintenance Support (AMC)
Ensure your Worksuite SaaS runs smoothly, securely, and efficiently with our Annual Maintenance Support (AMC). Designed for growing businesses, this plan provides continuous technical assistance, faster response times, and expert guidance—so you can focus on scaling while we handle the technical side.
🚀 What is AMC?
Annual Maintenance Support is a comprehensive service package that gives you ongoing support, updates, and maintenance for your Worksuite application. From server management to feature updates, our team ensures your system stays optimized and up-to-date.
🔧 What’s Included
- Server & Application Management
Complete handling of your server, performance, and technical operations. - Priority Support (8–12 Hours Daily)
Get faster responses and dedicated assistance during working hours. - Weekend Support Availability
Stay covered even on weekends for urgent issues. - Access to Latest Features
Receive updates and newly released features without delays. - Direct Communication with Experts
Connect with experienced developers and server administrators.
⚡ Additional Benefits
- Cross-platform support (Skype, WhatsApp, Telegram)
- Quick troubleshooting & bug fixing
- Backup management & security checks
- Demo assistance & onboarding support
- Hosting & deployment support
- Support for minor customizations
🔄 AMC vs Basic Support
| Feature | Basic Support | AMC Support |
|---|---|---|
| Support Duration | Limited (license period) | Full year coverage |
| Response Time | Up to 48 hours | Immediate (IST hours) |
| Weekend Support | ❌ | ✅ |
| Developer Communication | ❌ | ✅ |
| Server Admin Support | ❌ | ✅ |
| Feature Updates | ❌ | ✅ |
| Customization Support | ❌ | ✅ |
| Hosting Support | ❌ | ✅ |
⚠️ Important Note
Annual Maintenance Support is only applicable for applications developed or customized by the Froiden team.
📈 Why Choose AMC?
With AMC, you’re not just buying support—you’re investing in reliability, performance, and long-term growth. Avoid downtime, reduce technical stress, and ensure your SaaS product stays competitive and stable.
👉 Get Started
Upgrade to Annual Maintenance Support today and experience peace of mind with expert-backed reliability.
NOTE: Annual Maintenance Support isn’t applicable if the application is customized by someone else instead of Froiden Team
